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Thursday, May 5 • 3:00pm - 3:45pm
The Expressive Engineer: Shifting from output to impact

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The stereotype of engineers and technical professionals as inarticulate, socially inept geniuses inventing problems to solve is not just unkind. It's inaccurate. (OK, maybe not the "genius" part.) Yet the Dilbert image persists. So do jokes like the one about the engineer sentenced to death on the guillotine, who watches the instrument of death malfunction, then tells the operators how to fix it. In this interactive session, we'll show a little empathy for engineers and other analytical folk whose neurological wiring makes them seem different from the rest of humanity. We'll also explore how those with the engineering mindset can consciously adopt behaviours that amplify their value to their teams and organizations - and make their lives easier by positioning themselves for understanding. The analytical mind is particularly valuable when we can turn it off and adopt the perspective of the person we're talking with. Technical professionals are excellent at finding solutions to problems. Unfortunately, searching for the perfect solution to the interesting problem we see can prevent us from seeing other problems that stand in the way of value for others. True collaboration and value creation invite us to see through the lenses of end users and sponsors and help them connect the dots. In this interactive presentation, you will discover: - how to make your ideas meaningful to others by taking their perspective - how shifting your language from "What?" to "So What?" helps people connect your dots - why giving up the need to be smart may be the smartest thing you ever do Join Declan, a professional engineer and developer, and Sue, a communication coach, in a lively discussion of what can happen when engineers and technical professionals shift their mindset from solving problems to creating impact.

avatar for Sue Johnston

Sue Johnston

Idea Monger, It's Understood/Leanintuit
Sue Johnston's interests have always been communication and teamwork. After a journalism career, she held senior management roles at two Canadian banks, where she was involved in large scale change initiatives and technology implementations. That's where she discovered that the critical... Read More →
avatar for Declan Whelan

Declan Whelan

Helping organizations improve value steams and their organizational structure.

Thursday May 5, 2016 3:00pm - 3:45pm EDT
Conference Room B Eagle Crest Conference Center & Resort