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Friday, May 6 • 3:00pm - 4:40pm
Growing Communication Skills with the Empathy Toy

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We all think we that we communicate clearly but many of us are routinely disappointed when misunderstanding becomes evident.

This session will let us explore how we create and resolve misunderstanding using the Empathy Toy - a simple yet remarkable experience that Time magazine says is "Shaping the future of classrooms"

Participants will leave the session with:
A clearer understanding of empathy and how it can serves us as product developers,
Insight into more effective communication practices that promote shared understanding
Awareness of patterns that get in the way of being understood

avatar for Andrew Annett

Andrew Annett

Catalytic Questioner, Leanintuit
Andrew is a coach and facilitator who is passionate about helping teams improve product delivery and flow. He is focused on promoting shared understanding through better communication practices. He joined the agile community having survived a career of big-plan-up-front development... Read More →
avatar for Sue Johnston

Sue Johnston

Idea Monger, It's Understood/Leanintuit
Sue Johnston's interests have always been communication and teamwork. After a journalism career, she held senior management roles at two Canadian banks, where she was involved in large scale change initiatives and technology implementations. That's where she discovered that the critical... Read More →

Friday May 6, 2016 3:00pm - 4:40pm EDT
Conference Room E Eagle Crest Conference Center & Resort